What is SRM Software and why is it important for your company?

Last Updated May 08, 2023

Table of Content : 

Why are manufacturing and supply chain operations so dependable? 

SRM software system characteristics 

1. Data management for suppliers 
2. Risk management for suppliers 
3. Purchasing management 
4. Supplier selection and bidding 
5. Management of supplier performance 
6. Contract management with suppliers 
7. Controlling costs 
8. Provider portal 

Best Practices for SRM implementation success 

Business advantages of SRM software 

What can Syoft do to assist you with SRM? 


Manufacturing businesses face the market realities of ever more demanding customers, steep price erosion, and shortened product life cycles in today's fast-paced global economy. Because of the digital transformation in supply chain management, industries are under constant pressure to decrease costs and focus on key strengths. Modern technologies such as AI and Analytics help organizations analyze complex data in the supply chain sector, yet they still lack post-implementation upkeep. Furthermore, over 30% of supply chain management companies believe that some or all of their technological expertise should be outsourced. What is causing this? 

Why are manufacturing and supply chain operations so dependable? 

There is only one answer to the preceding questions. 

Supply chains and other industrial companies must maintain tight ties with a big number of suppliers in real time. This is not only a step forward but also a requirement for survival in a highly competitive industry. Supplier relationship management (SRM) software comes into play at this point. 

Educating businesses on the notion of supplier relationship management (SRM). 

The supply chain management process is incomplete without suppliers. If suppliers are not constantly watched, the business could suffer significant losses. You could face a delayed product launch, a tarnished brand image, regulatory penalties, and more. 

Supply chain organizations and comparable businesses use the SRM system to mitigate such risks. 

Relationship with Suppliers Supplier relationship management is a systematic technique for evaluating suppliers (or vendors) who supply an organization with goods, services, and resources, determining their role in the supply chain process, and developing a strategy to improve their performance. This notion applies to industrial industries and any company that works with suppliers on a regular basis, particularly in the areas of operations and project management. 

This may appear to be a difficult undertaking, but not when organizations use SRM software. 

Examine our offerings. 

To improve supply coordination, planning, and management, SRM software centralizes supplier-related data, assists in updating the appropriate suppliers, analyses their performance, and discovers relevant hazards. 

There are several reasons why the SRM system is important in supply chains and B2B organizations. 

The SRM business software's core features and use scenarios 

SRM software system characteristics 

1. Data management for suppliers 

This includes characteristics like 

  • Document storage (transactions, business receipts, invoices, contracts with suppliers, supplier certifications with background checks, supplier compliance documentation, and so on.) 

  • Suppliers and sub-suppliers, as well as contractors, can self-register or be sourced through a supplier portal. 

  • All suppliers' supported data records are automatically linked (for example, a supplier's profile contains all of the supplier's background data, work history, and projects). 

  • Personal notifications about changes to the data or documents of a supplier 

  • All supplier data is stored and tracked (current capacity and pricing, allotted location, ongoing operations, and previous company, etc.) 

2. Risk management for suppliers 

This includes characteristics like Real-time supplier risk mitigation and monitoring (financial and operational concerns recognized by Artificial Intelligence from public/private data sources). 

  • Automatic risk notification (on any operational risk exposure) 

  • Detailed dashboard (with an overview of total hazards, per risk factor, risk potential based on supplier data, and so on.) 

  • Regulatory compliance check on current suppliers 

3. Purchasing management 

This includes functions like, 

  • Purchase requisitions and orders can be created quickly using a document. 

  • List of designated suppliers creation and management (for instance- supplier assignment by project specialist to a specific service or location based on data insights) 

  • Purchase order and requisition supplier status tracking 

  • Order execution tracking (can be done for multiple tiers and sources) 

  • The three-way matching method is automated (order receipts, purchase orders, and supplier invoices). 

  • Tools for communicating with specialists and suppliers about orders 

4. Supplier selection and bidding 

This includes functions like,

  • Pre-qualification tools based on artificial intelligence (for assessing financial stability, risk of supply disruptions, regulatory compliance, etc.) 

  • Automated approval workflow for sourcing events 

  • Supported department managers' collaboration on supplier nomination and selection. 

  • Establishing supplier compliance norms (capacity, sustainability, delivery terms, quality standards, etc.) 

  • The form-based event, auction, and tender creation 

  • Comparison of supplier bids 

5. Management of supplier performance 

This includes functions like 

Dashboards containing a summary of supplier activities are easily accessible. 

Alerts are sent automatically when a supplier's performance is disrupted 

Segmentation of suppliers (based on engagement level and performance) 

6. Contract management with suppliers 

This includes characteristics like,

  • tracking of contract status 

  • Contract renewal via computer 

  • Supplier contract creation using templates 

7. Controlling costs 

This contains characteristics such as, 

  • Setups for cost limits (by supplier/department) 

  • Spend analysis in real-time 

8. Provider portal 

This includes features such as,

  • Editing and updating supplier catalogs 

  • Forum for suppliers with Q&A sections and files 

  • Creating custom and template-based supplier surveys (for suppliers' feedback) 

The capabilities of supplier relationship management software listed above are more than enough to manage the complete supply chain and meet organizational requirements. However, the SRM system's use does not end there. While businesses recognize the necessity of custom software development, they frequently overlook the importance of post-deployment measures, which could save them from a variety of problems.  

Businesses must plan for the installation of the SRM system in their operations. Even once you've hired software developers, there's one thing to consider. 

Best Practices for SRM implementation success 

Supplier relationship management directs an organization's strategy for managing suppliers across their full lifespan. Even if a company's SRM process is in place, there is often always room for improvement when it comes to working with suppliers. 

The industry experts' top five supplier relationship management practices are listed below. 

1. A value map 

Following the implementation of supplier relationship management systems, many firms prioritize cost-cutting. Through the value mapping approach, businesses may move beyond the cost factor and focus on value drivers like revenue growth, risk reduction, and asset utilization. 

Value mapping can be done successfully by establishing mutual understanding, trust, and communication with suppliers. 

2. Spending Reduction 

Costs and costs are now what keep your business alive and well. Reduced inventory, collaborative supply chain analysis, shared demand management, and overall modeling cost are examples of supplier relationship management strategies that can help you optimize total business expenses. If you're curious, how? The strategies listed above are focused on delivering cost-cutting measures and can reduce expenditures in the short term. 

3. Risk reduction 

Supply chain disruption affects businesses of all sizes and scales at some point. Price fluctuation, product or service quality difficulties, and third-party dependency issues could all cause a disruption; however, SRM tools and software can readily identify and manage these risks. A supplier relationship management system also aids in procurement automation. 

4. A top-down strategy 

Because a successful SRM strategy is all about craftsmanship, enrolling professionals and stakeholders in your process is essential. The implementation of your SRM strategy must begin at the top and work its way down through managers and employees. From paperwork and people to operations and development, a good SRM process keeps everyone in the loop. 

These tactics, when combined with a typical SRM system, can transform supply chain management and provide limitless benefits. Now that we've covered the business advantages, let's dig further. 

Business advantages of SRM software 

SRM software does more than just keep track of your suppliers. Using SRM best practices has a variety of advantages. 

1. Cost-cutting and quality control 

When your company has a robust supplier relationship management process in place, it can quickly uncover cost-cutting opportunities and scrutinize the quality of supplier control. This has a direct impact on the business's quality and cost factors, as well as its bottom line. 

2. Adherence to pertinent parameters 

To work efficiently, each provider in the business must meet a set of requirements. These metrics can be examined using SRM to assess the supplier's performance. In this manner, you can determine whether your company is getting the maximum value from the provider. 

3. Managing a growing supplier base 

A variety of reasons, such as increased operating scale, broad access to global suppliers, increased supply chain complexity, and so on, all play a role. 

With suppliers continuing to engage with numerous organizations, managing the complete supply chain without an effective SRM process is not just difficult but impossible. To upgrade management, SRM provides a 360-degree view of the full supplier database. 

4. Supplier development programs 

Supplier relationship management software can help you establish various development plans to support your suppliers once you examine them and their areas for improvement. These programs are tailored to the needs and requirements of organizations and can serve as a catalyst for meeting long-term goals. 

5. Self-service for suppliers 

The most significant advantage of a supplier relationship management system is that it empowers your suppliers to manage their own data, in addition to all of the other advantages listed above. They have the ability to construct their own profiles. 

What can Syoft do to assist you with SRM? 

Having a common SRM system is critical for all, whether you are just getting started in the supply chain sector or trying to improve your current supply chain process. When it comes to corporate software development, you need a dependable source to help you navigate the technical parts of your business needs. 

Syoft can not only provide technical assistance but also seamlessly integrate SRM software and solutions into your workflow. Dedicated corporate software can help you effectively solve important challenges including low engagement, lack of transparency, supplier risk, and low ROI. 

Get a Free Quote.
Lets Build Your App!


circle half doted
Let's Try! Get Free Support arrow

Subscribe to the newsletter